What do I do? Student No Show or Tech Problems

We’ve all shown up for a class, click “Start Class” and then not have a student there. Panic mode sets in! Am I in the right class? Will it be a no show? Do I contact the Firemen? Oh, there they are? What? They can’t hear me! I can’t hear them. Now what?

I’m going to walk you through the procedures to follow in the event of a no show or tech problems on the student’s side or on VIPKid’s side.

To screenshot on a Mac – Apple key (cmd) and 3.
To screenshot on a Windows computer – Windows key and PRT SCR.

Hold on to the screenshots until you have been paid for the previous month’s classes then delete them. Or keep them, just in case!

Author: VIPKID Teacher Penny

Teach English online to children in China with VIPKID! https://t.vipkid.com.cn/activity/popup?refereeId=7151621&refersourceid=a01

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